At 44ph, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data 44ph collects, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law. We encourage you to read it in full.
Six principles guide how 44ph handles your personal information. These are not just policy statements — they reflect the actual technical and operational controls we have in place to protect every Filipino player on our platform.
All data transmitted between your device and the 44ph platform is protected using industry-standard TLS encryption. Your 44ph Login credentials and financial details are never transmitted in plain text.
44ph collects only the personal data that is strictly necessary for account operation, regulatory compliance, and service delivery. We do not collect data for its own sake or sell it to third-party advertisers.
44ph processes all personal data in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission (NPC).
44ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate and improve the 44ph platform and to meet our legal obligations.
As a 44ph account holder, you have the right to access, correct, and request deletion of your personal data. You can exercise these rights at any time by contacting our Data Protection Officer.
44ph retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Account data is retained for a minimum of five years following account closure to meet AML obligations.
Summary: 44ph collects your data to operate your account, comply with Philippine law, and improve our services. We do not sell your data. You have full rights over your personal information under RA 10173. For questions, contact our Data Protection Officer at the details in Section 15.
This Privacy Policy is issued by 44ph, the operator of the online casino platform accessible at 44ph.org (the "Platform"). 44ph is the data controller responsible for the personal data of players and visitors collected through the Platform.
44ph operates within the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the data protection requirements of the National Privacy Commission (NPC) of the Philippines. Our designated Data Protection Officer (DPO) can be contacted using the details provided in Section 15 of this Policy.
References to "44ph," "we," "us," or "our" in this Policy refer to the 44ph platform and its operating entity. References to "you," "your," or "player" refer to any individual who registers for, accesses, or uses the 44ph Platform.
This Privacy Policy applies to all personal data collected by 44ph through:
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which contain additional provisions relevant to your use of the 44ph Platform.
44ph collects the following categories of personal data, depending on how you interact with the Platform:
| Data Type | Examples | Purpose |
|---|---|---|
| Full legal name | First name, middle name, surname | Account registration, KYC verification |
| Date of birth | DD/MM/YYYY | Age verification (21+ requirement) |
| Contact details | Email address, Philippine mobile number | Account communication, OTP verification |
| Address | Residential address in the Philippines | KYC, AML compliance |
| Government ID | Philippine passport, SSS, UMID, driver's licence | Identity verification, KYC |
44ph collects financial data necessary to process deposits and withdrawals in Philippine Peso (₱ PHP). This includes GCash account references, PayMaya / Maya account references, Philippine bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details where applicable. 44ph does not store full card numbers; payment card data is tokenised by our payment processor.
We collect records of your gaming activity on the 44ph Platform, including game sessions, wagers placed, wins and losses, bonus usage, and account transaction history. This data is required for regulatory reporting, responsible gaming monitoring, and dispute resolution.
When you access the 44ph Platform, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone. This data is used for security monitoring, fraud prevention, and platform optimisation.
If you contact 44ph support via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any attachments provided. This data is used to resolve your query, improve our support service, and maintain a record of interactions for compliance purposes.
44ph collects personal data through the following means:
Note on Voluntary Data: Some data you provide to 44ph is voluntary — for example, optional profile details or marketing preferences. Mandatory fields are clearly indicated during registration and KYC. Failure to provide mandatory data may prevent account creation or withdrawal processing.
Under Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, 44ph processes your personal data on the following legal bases:
44ph uses the personal data we collect for the following specific purposes:
To create and maintain your 44ph account, verify your identity and age (21+ requirement), process your 44ph Login, manage your account settings, and communicate important account-related information to you.
To provide access to all games and features on the 44ph Platform, process deposits and withdrawals in Philippine Peso, apply bonuses and promotions to your account, and deliver customer support services.
To fulfil our obligations under PAGCOR licensing conditions, comply with the Anti-Money Laundering Act (RA 9160), conduct Know Your Customer (KYC) verification, file mandatory reports with the Anti-Money Laundering Council (AMLC), and respond to lawful requests from Philippine regulatory authorities.
To monitor gaming activity for signs of problem gambling, enforce player-set deposit and loss limits, process self-exclusion requests, and comply with responsible gaming obligations under PAGCOR regulations.
To detect, investigate, and prevent fraudulent transactions, unauthorised account access, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
To analyse aggregated, anonymised usage data to understand how players interact with the 44ph Platform, identify technical issues, and improve the overall user experience for Filipino players.
Where you have provided explicit consent, to send you promotional offers, bonus notifications, and news about new games and features on 44ph. You may opt out of marketing communications at any time by updating your account preferences or contacting our support team.
44ph does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances:
We share data with carefully selected third-party service providers who assist us in operating the 44ph Platform, including identity verification providers, payment processors (GCash, PayMaya, Philippine banks), game software providers, cloud hosting providers, and customer support platform operators. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable Philippine data protection law.
44ph will disclose personal data to PAGCOR, the AMLC, the National Privacy Commission, or any other competent Philippine authority where required to do so by law, court order, or regulatory instruction. We will notify you of such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of 44ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
We may share your data with third parties in other circumstances where you have given your explicit prior consent to such sharing.
Data Processing Agreements: All third parties who process personal data on behalf of 44ph are required to enter into a Data Processing Agreement (DPA) that meets the requirements of RA 10173 and the NPC's implementing rules. We conduct periodic reviews of our third-party processors to ensure ongoing compliance.
44ph uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on the 44ph Platform:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Enable core platform functions including 44ph Login session management, security, and payment processing | No — required for platform operation |
| Functional | Remember your preferences such as language, display settings, and responsible gaming limits | Yes — via cookie settings |
| Analytics | Collect anonymised data on how players use the Platform to help us improve performance and user experience | Yes — via cookie settings |
| Marketing | Track engagement with 44ph promotional content where you have consented to receive marketing communications | Yes — via cookie settings or account preferences |
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the 44ph Platform, including your ability to log in and access games.
44ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 44ph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.
Your Role in Security: You are responsible for keeping your 44ph Login credentials confidential. Never share your password with anyone, including 44ph staff. We will never ask for your password via email, chat, or phone. If you suspect your account has been compromised, contact our support team immediately.
44ph retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | AML Act (RA 9160), PAGCOR requirements |
| Financial transaction records | 5 years from transaction date | AML Act (RA 9160), tax regulations |
| Gaming activity logs | 3 years from account closure | PAGCOR licensing, dispute resolution |
| Support communications | 2 years from last interaction | Legitimate interests, dispute resolution |
| Marketing preferences | Until consent is withdrawn | Consent (RA 10173) |
| Technical & device logs | 90 days from collection | Legitimate interests (security) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines. Where data is anonymised rather than deleted, the resulting anonymised data set is no longer considered personal data and may be retained indefinitely for analytical purposes.
Under Republic Act No. 10173 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 44ph. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 15.
Request a copy of the personal data 44ph holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your 44ph account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Withdraw consent for processing activities based on consent (e.g., marketing emails) at any time without affecting prior lawful processing.
44ph will respond to all data subject requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it. There is no fee for exercising your rights under RA 10173.
NPC Complaints: If you are not satisfied with how 44ph has handled your personal data or responded to a data subject request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph). We encourage you to contact our DPO first so we can attempt to resolve your concern directly.
The 44ph Platform is strictly intended for adults aged 21 years and above. 44ph does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered a 44ph account or provided personal data to 44ph, please contact our Data Protection Officer immediately using the details in Section 15. We take underage access extremely seriously and will act promptly on all such reports.
21+ Age Restriction: Gambling is strictly for adults 21 years and older in the Philippines. Gambling is addictive. Know when to stop.
44ph primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software suppliers operating internationally.
Where such transfers occur, 44ph ensures that appropriate safeguards are in place to protect your personal data in accordance with RA 10173 and NPC guidelines. These safeguards may include contractual clauses approved by the NPC, adequacy determinations, or other legally recognised transfer mechanisms.
By registering a 44ph account and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
44ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When we make material changes to this Policy, we will notify you by email to your registered address and/or by posting a prominent notice on the 44ph Platform prior to the changes taking effect.
The "Last updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 44ph protects your personal data. Your continued use of the 44ph Platform following notification of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 44ph, please contact our designated Data Protection Officer:
44ph Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the 44ph Platform
Response time: Within 5 business days for DPO requests; within 24 hours for general support
Our support team includes Filipino-speaking agents based in Manila, Cebu, Davao, and Quezon City who can assist with privacy-related queries in both English and Filipino. All formal data subject requests should be submitted in writing to the DPO email address above to ensure proper tracking and timely response.
Your data is protected, your account is secure, and our Filipino support team is here 24/7. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines — 44ph gives you a safe, fair, and enjoyable gaming experience backed by proper data privacy practices.
21+ Adults only. Gambling is addictive. Know when to stop.